The player from Australia submitted a withdrawal request less than two weeks prior jest to contacting us. The player from Slovenia had their account closed and was informed that their winnings would not be paid. Despite having all documents approved and being told jest to wait for a withdrawal, the situation remained unresolved. Browse all bonuses offered żeby HellSpin Casino, including their istotnie deposit premia offers and first deposit welcome bonuses.
Player’s Account Has Been Closed And Funds Confiscated
However, the player did not respond to our messages and questions. Consequently, the complaint państwa rejected due owo lack of information. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks. The Complaints Team acknowledged the delay and advised her jest to wait for the processing period, which could take up jest to czternaście days. After this period, due owo a lack of response from her, the complaint państwa closed. The team remained available for assistance if she decided owo resume communication in the future.
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We decided owo reject this complaint because we couldn’t force the casino owo return an expired bonus and the player had more than enough time to play with it. The player from Australia has not passed the verification process. We were forced owo reject this complaint because the player provided edited documents. In determining a casino’s Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino’s T&Cs, player complaints, estimated revenues, blacklists, and various other factors. The connection is secure at Hellspin Casino thanks jest to the use of SSL encryption.
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- The player is likely paid but stopped responding owo the complaint.
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Step 7: Start Playing
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Player’s Withdrawal Has Been Delayed Due Jest To Additional Verification Requests
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